Frequently Asked Questions

Welcome to our FAQs page! Here, we’ve answered the most common questions about our women’s undergarments, sizing, shipping, and returns. Find quick, clear information to help you shop with confidence and comfort.

   
1. What kind of products does Beonepk offer?

Beonepk specializes in women’s undergarments, including bras, panties, shapewear, and lingerie.
Our products are designed for everyday comfort, perfect fit, and premium quality at affordable prices.

2. Are your products original and high quality?

Yes! All Beonepk products are made with premium-quality materials and go through a strict quality check before shipping.
We focus on soft fabrics, durable stitching, and perfect fitting to ensure maximum comfort.

3. Do you offer free shipping?

Yes, we offer free shipping all over Pakistan, with no hidden charges.
You can enjoy shopping for your favorite undergarments without worrying about extra costs.

4. How long will my order take to arrive?
  • Lahore: 2 to 3 business days

  • Other cities in Pakistan: 4 to 6 business days
    Delivery times may vary slightly depending on your location or courier service.

5. How is my order packed?

 

We understand the need for privacy and discretion when shopping for undergarments.
That’s why all orders are packed in plain, unmarked packaging — so your purchase stays completely confidential.

6. How can I place an order?

You can easily place an order by selecting your product, choosing your size and color, and clicking “Add to Cart”.
Then, proceed to checkout, enter your delivery details, and confirm your order.
You’ll receive a confirmation message once your order is placed.

7. What payment methods do you accept?

Currently, we accept Cash on Delivery (COD) across Pakistan.
We’re also working to introduce online payment options very soon for added convenience.

8. What is your refund or exchange policy?

We offer a 2-day refund policy after delivery.
To qualify, items must be unused, unopened, and in their original packaging.
For hygiene reasons, used or worn undergarments cannot be returned or exchanged.

If you receive a wrong or damaged product, contact us within 2 days of delivery, and our team will assist you right away.

9. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via SMS or email.
You can use it to check your order’s delivery status online anytime.

10. How can I contact Beonepk’s customer support?

You can reach our friendly support team through:

Phone:+923244485441

Email:[email protected]

We’re available to help with any questions about your order, delivery, size, or product details.

11. Why choose Beonepk?

Because at Beonepk, we believe every woman deserves comfort, confidence, and care.
From soft everyday wear to stylish lingerie, we make sure every piece feels as good as it looks — delivered to you with love and privacy.